A night and weekend partner for your practice, with help on attribution built in
Your clinicians carry your nursing home residents all week. Third Eye Health picks up after hours, from 5 p.m. to 8 a.m. on weekdays and around the clock on weekends and federal holidays, so a change in condition gets seen by a clinician instead of handled over the phone or sent out. When your schedule is too full to get to every resident, the same team can also complete the planned annual visits that keep them attributed to you.
Response usually comes within 2–5 minutes of the nurse reaching out. We work with 1,500+ partner facilities, and go-live takes about 45 days, which matters if you want coverage running before the performance year closes out.
What a night with us looks like
Say a resident's condition changes around 2 a.m. The nurse on the floor reaches a licensed Third Eye Health clinician, who sees the resident over video, pulls up the chart in the facility's own EHR and talks through next steps with the nurse while it's still happening.
Most of the time the resident stays where they are, and your team starts the morning with a documented plan rather than an overnight transfer to untangle.
When we're on
Covered hours. Federal holidays are covered 24/7 too.
- Your clinicians
- They stay the resident's primary team. We cover the hours they're off, and each encounter is documented and shared back with your practice, so the relationship with the resident doesn't change.
- Care coordination
- Our care coordination nurses handle transitions and keep health systems, attending teams and facility staff talking to each other during virtual encounters.
- Platform
- HIPAA and SOC 2 compliant messaging, image capture and video, with reporting and analytics.
- EHR
- Full bidirectional access. Notes and orders go straight back into the center's record.
Attribution support
Help with the annual visits attribution depends on
If your practice runs on NPs and PAs under MSSP plurality or ACO REACH voluntary alignment, you probably know this one already. Attribution hinges on an annual visit that's hard to fit around a full census, and residents can slip out of alignment for no better reason than the visit never made it onto the calendar.
We take those on as planned telehealth visits, coordinated with your practice. Roughly, it goes like this:
- You tell us who's still outstanding. Your team flags the residents who haven't had their annual visit this performance year.
- We schedule with each facility at times that work for the nursing staff on that unit.
- A Third Eye Health clinician completes the visit over secure video, with the facility nurse at the bedside.
- Notes go into the facility EHR and back to your practice, so your clinicians have the visit in front of them the next time they see the resident.
From one partner groupA large NP-led group came to us behind on its annual visit requirements. Our clinicians conducted the visits on the group's behalf, and their residents stayed attributed, with the primary care relationship left intact.
Where it shows up for your practice
A lot of it comes down to catching things earlier. When a change in condition gets looked at in the moment, fewer residents end up in the ED overnight, and every one of those encounters is documented and shared with your team.
Night, weekend and holiday access also closes care gaps in the stretches where they tend to open. Over a performance year that supports primary and specialty continuity, chronic condition management, behavioral health and the hospital to post-acute handoffs your quality metrics depend on.
Curious how this would fit your practice?
If it's worth a conversation, book a time with our team. We'll look at how after-hours coverage works for your practice today, and where your residents stand on their annual visits for this performance year.
afterward and we'll walk through your after-hours coverage and where your residents stand on annual visits. Schedule a conversation
Better Nights, Better Days.